Over the last few years, chatbots have been a focal point of attention, especially within the financial services industry. The rise of chatbots in the space started in response to a want to better connect with customers any time any place with the hopes of automating and reducing costs on the enterprise side. Since then, chatbots have become a commodity and have are considered overused.
Meet Donna Peeples. A C-suite corporate innovator turned startup exec shaping the future of AI. Donna has a dynamic record of driving sustainable growth and stellar business results with some of the most recognizable names in the industry including as CCO of AIG. Through her years of experience in the industry and her role serving on boards, Donna's tenacity, charisma, and deep care for the customer puts her on the top of any list of game changers.